Privacy Policy - Eternal Labs
Date of Last Revision: March 14, 2025
Welcome to Eternal Labs, which is designated and operated by Eternal Labs, LLC (including its subsidiaries, affiliates, agents, and service providers, collectively, “we,” “us,” “our,” or “Eternal Labs”). Eternal Labs provides users and visitors (“you” and “your”) with services of creating 3D content using generative AI technology, including but not limited to prompt-to-3D and image-to-3D services, as well as services provided by Meshy (“Services”).
This Privacy Policy (the “Policy”) describes and governs how we collect, use, share, and protect (collectively, “process”) personal information collected in the context of our Services. Before you use or submit any information through or in connection with the Services, please carefully review this Policy. By using any part of the Services, you consent to the collection, use, and disclosure of your information as outlined in this Policy. To the extent allowed by law, the English version of this Policy is binding, and other translations are for convenience only.
If you are in the European Economic Area, the United Kingdom, or Switzerland (“Europe”):
- For the purposes of the EU General Data Protection Regulation 2016/679 (the “GDPR”), the data controller is Eternal Labs and can be reached at the address set out in Section “How to Contact Us” below; and
- You will not need to consent to this Privacy Policy, but you do acknowledge you have read and understood its terms.
If you are a resident of California, the California Consumer Privacy Act of 2018 and the California Privacy Rights Act of 2020 provide you with additional rights.
If you are a resident of Australia, the Treasury Laws Amendment (Consumer Data Right) Bill and Consumer Data Right rules might provide you with additional rights.
This Policy applies to the processing of your personal information on the premise that it does not conflict with the laws and regulations applicable to you. The Policy will provide the following information to you:
- Definitions
- What Information We Collect
- How We Use Your Information Collected
- How We Disclose Your Information Collected
- How We Handle Children’s Personal Information
- Security
- Do-Not-Track Signals
- How Your Information Will be Stored and Transferred
- Your Rights
- Supplemental Terms and Conditions for Certain Regions
- Other Terms
- How the Policy Will be Updated
- How to Contact Us
1. Definitions
In this Policy, unless the context otherwise requires, the following definitions shall apply:
- We, Us, or Our: Refers to Eternal Labs and its subsidiaries, affiliates, agents, and service providers.
- Cookies: Small files placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that website among its many uses.
- Data Controller: For the purposes of the GDPR, refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of personal information. For the purpose of the GDPR, Eternal Labs is the Data Controller.
- Personal Information (or personal data): Any information that relates to an identified or identifiable individual.
- For GDPR purposes, Personal Information means any information relating to you such as a name, an identification number, location data, online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity.
- For CPRA purposes, Personal Information means any information that identifies, relates to, describes, or is capable of being associated with, or could reasonably be linked, directly or indirectly, with you.
- Website: Refers to Eternal Labs, accessible from https://buu.fun.
- Sell: Refers to any disclosures of personal information by a business to another business or third party for money or other valuable consideration.
- Service: Refers to creating 3D content using generative AI technology, including but not limited to prompt-to-3D and image-to-3D services, as well as services provided by Meshy.
- Service Provider: Any natural or legal person who processes the data on behalf of us. It refers to third-party companies or individuals employed by us to facilitate the Service, to provide the Service on behalf of us, to perform services related to the Service, or to assist us in analyzing how the Service is used. For GDPR purposes, Service Providers are considered Data Processors.
- Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit).
- Under GDPR, you can be referred to as the Data Subject or as the User as you are the individual using the Service.
2. What Information We Collect
When you use or otherwise access the Services, we collect information in multiple ways, including when you provide information directly to us and when we passively collect information from your browser or device (e.g., by logging how you interact with our Services).
2.1. Information That You Provide Directly to Us
A. Registration Information
When you register for our Services or open an account, depending on the registration channel you choose, we may collect:
- Your email address
- Your username
- Verification code (for multi-factor authentication and to provide important messages)
- Any information you choose to provide (e.g., profile picture, company title)
If you are in Europe, we process this information on the basis of entering into and performing our contract with you (Art. 6 para. 1 subpara. 1 b) GDPR).
B. Purchase Information
When you purchase paid services (e.g., member subscription to our Services) through the Website, we may collect:
- Personal information related to your order (e.g., order number, time of order, service purchased)
- Financial information (e.g., credit card details processed by our payment Service Provider on our behalf)
If you are in Europe, we process this information on the basis of entering into and performing our contract with you (Art. 6 para. 1 subpara. 1 b) GDPR).
C. Content You Provide Through Our Services
We collect and securely store content that you post, send, receive, and share through our products as part of the Services, such as:
- Text or image prompts you input
- Public chats you maintain on the Service
- 3D models and related texture images you create
- Files and links you upload
This content includes any personal information you choose to include. You acknowledge and agree that you are authorized by the relevant data subject and have notified them that their personal information might be publicly displayed on our Services.
D. Communications to Us
You may contact us via email or other means (e.g., with questions, for customer support, or to share ideas). You may also respond to surveys or queries about content you generated. We collect:
- Contact details
- Any images you upload
- The contents and nature of your message
To keep your personal information safe, we request that you avoid sending financial or sensitive data through our chat services unless specifically requested. If you share such information, we will process it with care in accordance with our Service Providers.
E. Third-Party Communications
If you use features allowing communication with third parties (e.g., referrals), either by submitting third-party data (“Third-Party Data”) or permitting automatic access to it, you acknowledge and agree that:
- You have the authority to allow us to use this data
- You have notified these third parties how their information is collected and used by Eternal Labs
We may identify you as the referrer and use Third-Party Data to:
- Contact the third party
- Provide editable template messages for communication
Communications may include reminders, with an option to “opt out” of further messages.
2.2. Information That is Passively or Automatically Collected
A. Usage Information
When you interact with the Services, we automatically collect:
- IP address
- Browser settings
- Device information
- Clicking records, crash data, session IDs
- Geolocation information
This includes browser type, referring website, operating system, and location data via IP address, collected to ensure security and stability. If you are in Europe, we process this on the basis of our legitimate interests (Art. 6 para. 1 subpara. 1 f) GDPR).
B. Cookies and Other Electronic Technologies
We use technologies like tracking pixels, JavaScript, and locally stored data (e.g., cookies) to collect:
- Text
- Personal data (e.g., IP address)
- Information about your use of Eternal Labs
3. How We Use Your Information Collected
We use the information collected in a manner consistent with this Policy for:
3.1. Provision of Services
- Operate, maintain, and provide the Services
- Operate Eternal Labs per this Policy and Terms & Conditions
- Restrict use from restricted territories or in breach of Terms
3.2. Marketing and Promotion
- Collect contact information (e.g., email) for promotions or marketing communications if you opt in
- You can opt out anytime by unsubscribing per message instructions
3.3. Analytics and Improvement
- Manage, develop, improve, and maintain Services (e.g., responding to inquiries, providing support)
- Analyze usage trends to enhance accuracy, effectiveness, security, usability, and popularity
4. How We Disclose Your Information Collected
We share information with third parties under certain circumstances without further notice, as below. We do not sell your information to advertisers or other third parties.
4.1. Third-Party Service Providers
- Security Service Providers: Share clicking records, crash data, session IDs, and device information to enhance security (subject to applicable laws)
- Advertising Service Providers: Share profile information, session IDs, device info, and geolocation for ads (in compliance with laws)
- Other Providers: Hosting, IT services, and similar providers to support the Website and business services
4.2. Government Authorities/Law Enforcement
- Share data if required by law or to protect our legitimate interests, per applicable laws
4.3. Potential Buyers and Advisers
- Share data during corporate events (e.g., sale, merger) with advisers and new owners, subject to applicable laws
4.4. Third-Party Partners
- Share with partners on initiatives, requiring them to comply with relevant laws
- Third-party companies you link with govern their use per their privacy notices
4.5. Your Consent
- Share for other purposes if you direct us or consent
4.6. Aggregated Data
- Use anonymized data for research and share with affiliates, partners, or third parties (e.g., Google Analytics)
4.7. Other Users
- Share information you make public on the Services (e.g., published content, comments)
5. How We Handle Children’s Personal Information
Our Services are not directed to children (under 13, or 16 in Europe). We do not knowingly collect their data. If discovered, we promptly delete it. Children may not submit data without parental permission. Contact us at info@buu.fun if you believe a child has provided data.
6. Security
We strive to protect your data with robust measures, including:
- A dedicated security team and system
- Security measures for data handling (e.g., encryption, access control)
- Confidentiality agreements and training for employees
- Compliance commitments from third-party processors
- Encrypted transmission for sensitive data
No internet transmission is fully secure, so transmission is at your risk. Report vulnerabilities to security@eternallabs.com.
7. Do-Not-Track Signals
We do not recognize or respond to browser-initiated Do Not Track (DNT) signals, as industry standards are still evolving.
8. How Your Information Will be Stored and Transferred
We retain your information as necessary for its collection purpose and our operations, per applicable laws. When no longer needed, we remove or anonymize it per our retention policies, considering:
- Service type and relationship duration
- Re-enrollment potential
- Impact of deletion on Services
- Legal retention requirements
Data may be transferred, processed, and stored globally, with safeguards consistent with applicable laws. EEA users, see “Supplemental Terms” for transfer details.
9. Your Rights
Subject to applicable law, you have rights to:
- Access your data and receive a copy
- Rectify inaccurate data
- Erase data when no longer needed or unlawfully processed
- Object to processing (e.g., for marketing)
- Restrict processing in certain cases
- Receive data in a portable format
- Withdraw consent (without affecting prior processing)
- Avoid automated decision-making with significant effects
- Lodge a complaint with your local data protection authority
Contact us at info@buu.fun to exercise these rights. Limits may apply (e.g., legal requirements).
10. Supplemental Terms and Conditions for Certain Regions
10.1. Privacy Information for California Residents
10.1.1. Categories of Information Collected and Disclosed
Under the CCPA, we disclose:
- Contact info (e.g., email) and network/device info (e.g., IP address) to advertising/analytics partners
- See Sections 2, 3, and 4 for details
10.1.2. Your Choices
- Opt out of advertising disclosures via Cookie settings
10.1.3. Other CPRA Rights
- No financial incentives offered
- Sensitive data used only for non-opt-out business purposes
- See “Your Rights” for additional rights
10.1.4. Retention
10.1.5. Shine the Light
- We do not disclose data to third parties for their direct marketing
10.2. Privacy Information for Residents in Europe
10.2.1. Legal Basis
- Processing based on contract performance (Art. 6 para. 1 subpara. 1 b) GDPR)
10.2.2. Global Transfers
- Data may transfer outside Europe with safeguards (e.g., EU standard clauses)
10.3. Privacy Information for Residents in PRC
10.3.1. Storage
- Stored in the US by Eternal Labs, LLC
- Types: Email, username, verification code, financial info (paid users)
- Purpose: Authentication and messaging
- Contact: info@buu.fun
10.3.2. Global Transfers
- Transferred to affiliates/suppliers per Section 3, with legal safeguards
10.3.3. Your Rights
- Additional rights: Deregister account, request processing explanation
- Contact us; response within 15 business days
11. Other Terms
- Opt-Out: Unsubscribe from marketing via email instructions
- Rights Requests: Email info@buu.fun; up to 30 days to fulfill
- Complaints: Contact us first, or lodge with your data authority
- Terms: Use subject to Eternal Labs’ Terms & Conditions
12. How the Policy Will be Updated
We may update this Policy, revising the date above. Significant changes will be notified via email or Website banner, giving you time to exercise rights. If you disagree, deactivate your account or stop using the Services. Review periodically.
13. How to Contact Us
For questions, contact us at:
- Email: info@buu.fun
- Address: 1111B S Governors Ave STE 28193, Dover, DE 19904